Orders and delivery
Frequently Asked Questions
How long does delivery take?
Provide answers to common questions your audience might have. It can help reduce customer support inquiries and improve their overall experience.
Which courier company do you use for deliveries?
Provide answers to common questions your audience might have. It can help reduce customer support inquiries and improve their overall experience.
Can I inspect the shipment before payment?
Provide answers to common questions your audience might have. It can help reduce customer support inquiries and improve their overall experience.
Payments
How can I pay?
We accept card payments (Visa, Mastercard), cash on delivery (for Bulgaria), and other methods shown at checkout.
Is it safe to pay online?
Provide answers to common questions your audience might have. It can help reduce customer support inquiries and improve their overall experience.
Sizing and Fit
How do I choose the right size?
Every product has a size chart. If you are between two sizes, we recommend choosing the larger one for a more comfortable feel.
Do they correspond to the standard dimensions?
Yes, Fit Bunny uses standard European sizing.
Returns and exchanges
Can I return or exchange a product?
Yes, you can return or exchange a product within 14 days of receipt.
Who pays for return shipping?
Return shipping costs are at the customer's expense, except in case of our error.
What should be the condition of the returned products?
The product must be unworn, without traces of use, and with the original tags. If the product is defective, Fit Bunny will cover the shipping costs for return and replacement.
Can't find an answer to your question?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.
